Disconnection of Water Service for Nonpayment Policy to comply with SB998 Mandates

The Disconnection of Water Service for Nonpayment Policy sets forth guidelines that govern the Senate Bill No. 998 (Water Shutoff Protection Act) for interruption of water service for nonpayment of unpaid bills for residential water service. This  policy is intended to supersede any other prior policies. To review the policy in its entirety, please click one of the links below.

Total number of Residential service disconnections resulting from nonpayment in 2023:   8