The AMI project includes developing a customer portal to access your water usage information and to send you alerts of high usage and potential leaks. This platform will be available in December 2024. More detailed information will be provided when the system is ready for your use.
Concord Utility Services is the contractor who will be performing the field work on this AMI project, including the pre-installation audit and water meter replacement. Concord will use their own vehicles which will have their company logo, and all field staff will have uniforms and identification badges. Concord personnel will never ask you for personal … Continued
You’ll receive a postcard or letter at your home or business informing you about the installation several weeks in advance.
Generally, meters will be replaced during standard working hours which are Monday through Friday from 8:00 a.m. to 5:00 p.m. You will receive advance notice to confirm the date of your scheduled replacement. You do not need to be home when your meter is being replaced. On your scheduled replacement day: • A Concord Utility … Continued
Another option considered is to wait and see results of Caltrans Pavement Rehabilitation project as currently proposed. Current project plans show high visibility crosswalks and improved signage at Patten Street, France/Andrieux Streets, Malet Street and Clay Street, and removal of in-ground light systems at Patten Street and France/Andrieux Streets. The current plan maintains the existing … Continued
With adoption of the Fiscal Year 2021-22 budget, the City Council funded a Broadway (SR12) Pedestrian Safety project to install highly visible pedestrian crossings on Broadway at Patten Street, France/Andrieux Street, Malet Street and at Traintown. This project would be proposed for implementation under a Caltrans encroachment permit. The project could be implemented with the … Continued
The City conducted an online survey from March 6, 2020 – April 6, 2020, to obtain feedback on options for restriping Broadway to enhance the pedestrian and bicycle experience. The restriping options included Standard Bike Lane, Buffered Bike Lane, and Parking Protected Bikeway. 61% of respondents preferred the Standard Bike Lane option; 39% of respondents … Continued
The City Council is considering requesting that Caltrans restripe Broadway in response to community requests that City Council do something to improve Broadway pedestrian safety after a pedestrian was hit and severely injured crossing Broadway in April 2021. Reducing the number of traffic lanes at pedestrian crossings would reduce the exposure of pedestrians to traffic … Continued
For water service questions, to report a leak, or water quality issues, please call (707) 938-3681 for immediate assistance during normal business hours. To report a water leak outside normal business hours, please call the Sonoma Police Department dispatch (handled through the Sonoma County Sheriff’s office) at (707) 996-3601. They will contact a City utility … Continued
The City of Sonoma’s water supply and distribution system was not compromised by the fires. Sonoma’s primary source of water is supplied by the Sonoma County Water Agency. The Water Agency pumps water that is naturally filtered through rock, sand and gravel from wells about 100 feet below the bed of the Russian River and … Continued
