Archives: FAQs

I received a traffic citation. What are my next steps?

You may use the Traffic Pay By Web system to pay and close your citation, or to sign up and pay for Traffic School (if eligible). Options to Clear Your Citation If the citation does not require a mandatory court appearance, you may follow the instructions on the court’s Courtesy Notice to clear a citation. … Continued

How do I get a copy of a police report?

Depending upon the nature of the case, reports will be released at the discretion of the Records Personnel. You must be an involved party and named in the report. You will need: photo ID, case number. You may call 707-996-3602 or come to our office during business hours Monday – Friday 9am-5pm to request a … Continued

Will I receive a bill for ambulance transportation?

Valley residents will only be billed if they are uninsured.  Any co-pay and/or deductible which is passed on from the insurance company will be waived for our valley residences only. For more information about what is and isn’t covered for non-residents, please contact your insurance provider. Ambulance billing questions can be directed to our ambulance billing … Continued

What happens when I call 9-1-1?

In the City of Sonoma where your 9-1-1 call goes depends upon where you place the phone call:  Standard Phone (Landline) If you call from a home or business phone in the City of Sonoma, your 9-1-1 call first goes to the Sonoma County Sheriff’s Dispatch Center since the City of Sonoma contracts with the … Continued

Can my business put directional signs at the corners of the Plaza?

The Sonoma Valley Chamber of Commerce manages the City-owned business wayfinding signs located at the corners of the Plaza, using our program guidelines. Please contact the Chamber  at (707) 996-1033 for more information.  The winery directional signs throughout the Valley are managed by the Sonoma Valley Vintners and Growers Association.

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