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Archives: FAQs

How do I start water service?

Customers must complete and sign a City of Sonoma Water Application. This form may be obtained at City Hall, No. 1 The Plaza, Sonoma, CA 95476, by calling (707) 933-2244 or emailing the Finance Department at finance@sonomacity.org. The completed form may be returned by mail, in person or via email. New residential service customers (includes … Continued

How do I report a water leak?

For water service questions, to report a leak, or water quality issues, please call (707) 938-3681 for immediate assistance during normal business hours. To report a water leak outside normal business hours, please call the Sonoma Police Department dispatch (handled through the Sonoma County Sheriff’s office) at (707) 996-3601. They will contact a City utility … Continued

How much are City employees paid?

Compensation data for the City of Sonoma can be found at the State Controllers Office. For the City’s current salary schedule, visit the salary and benefits page.

Can chain stores and franchises locate in Sonoma?

The City has a formula business ordinance which places certain restrictions and requirements on chain and franchise businesses.  Learn more about the formula business ordinance and contact the Planning Department for more information.

Is there any way to expedite my building permit?

FAST START Plan Check is a way to “fast track” the processing of your building permit application so you can get your project underway quickly. We recognize that for many projects, time is of the essence.  Using FAST START can significantly reduce the turnaround on your plan check, enabling you to get going faster.  There’s no … Continued

How are recreation services provided in Sonoma?

The City of Sonoma does not operate its own Recreation Department.  Instead, traditional recreational and community services programs  are provided by local non-profit organizations with the support of the City.  Find information about the recreation, parks and community services available in Sonoma on our Recreation page.

How can I get a copy of my accident report?

Call the Police Department at 707-996-3602.  Provide the Report Number, date and contact information. You must be named as a party involved in the accident or an insurer of the named party to obtain a copy of the report. Please bring photo ID when picking up the report.

Is the City’s water affected by the fires or rain run-off?

The City of Sonoma’s water supply and distribution system was not compromised by the fires.  Sonoma’s primary source of water is supplied by the Sonoma County Water Agency.  The Water Agency pumps water that is naturally filtered through rock, sand and gravel from wells about 100 feet below the bed of the Russian River and … Continued

Are sandbags available during floods?

If flood alerts are issued for Sonoma Creek and its tributaries, the City will have a limited number of sandbags available free of charge during normal business hours.  Visit our sandbag instructions page for details.

Is City Hall closed on holidays?

City Hall is closed on the following holidays: New Year’s Day – January 1 (or closest Friday or Monday if it falls on a weekend) Martin Luther King Day – Third Monday in January Presidents’ Day – Third Monday in February Memorial Day – Last Monday in May Independence Day – July 4 (or closest Friday or Monday if it … Continued

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