The water service line is the pipe infrastructure that supplies water from the City’s main to the customer’s building. This line begins at the main connection and connects to the building inlet. The City operates and maintains the pipe from the main up to and including the water meter. The customer’s responsibility begins after the water meter and all the pipe downstream going towards the home. These water service lines can be made up of several materials such as lead, galvanized steel, copper, or polyvinyl chloride (PVC).
